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For Shipping Related Information in the US
Standard Shipping to the U.S.
After a long winter indoors, we know that you are excited to transform your living space with re-energized and renewed comfort. Currently, we are offering standard free shipping everyday on U.S. orders shipping to the lower 48 states. This free shipping offer excludes Alaska and Hawaii, P.O. Box or APO/FPO/DPO and International orders.
Most standard orders ship within 1-2 business days. Your final shipping cost and estimated delivery timeframe will be available to you during checkout.
Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers, including UPS, DHL, FedEx, and the United States Postal Service. At this time we are unable to provide the option to choose your carrier of choice.
Shipping outside US
(content will send later)
Decouer.com accept returns on jewelry within our Standard 45-days Return Policy. We will only accept items in new, unworn, and non-altered (including sizing) condition for return or refund. We thoroughly inspect all jewelry items before a refund is issued to you. If your item was damaged during shipping or you suspect possible tampering, please escalate via email at email@example.com immediately. Do not discard the box and/or packaging that your jewelry was shipped in. The carrier will inspect the box and/or packaging to maintain relevant records.
NOTE: DeCouer.com accepts no responsibility, regardless of value, for untraceable or uninsured items.